Meter Reading

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically on a side property line. It is housed in a plastic box with a metal lid usually marked "water". You may have to remove sand/dirt/mud from the meter box to locate the meter.

STEP 2   Once you open the meter box lid, You should see the face of the meter, there is a large dial and a display of numbers or a digital LCD display For the residential  dial meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons. Charges are for the amount of water consumed and used during a billing period. Compare that reading to what your bill states as your current or present reading. There is a small triangle in the center of the meter register that should NOT be turning if you are not consuming water. It is a small leak detector. On the digital meters the leak detector is at the bottom left of the display.

STEP 3   Keep in mind that you probably will be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.